Exchange & Return Policy – Elyzaar

At Elyzaar, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer an easy Exchange & Return policy.

 

 

 

Return & Exchange Duration

You can request a return or exchange within 7 days of receiving your order.

 

 

 

Eligibility for Return/Exchange

To be eligible:

  • The item must be unused, unworn, and in original condition

  • All tags and packaging must be intact

  • The item should not be damaged or altered

 

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Used or worn products

  • Items without original tags or packaging

  • Products purchased on clearance or sale (if applicable)

 

Exchange Policy

  • Exchanges are allowed for size issues or defective products

  • Subject to stock availability

  • If the desired size/product is not available, we may offer a refund or store credit

 

Return Process

To initiate a return or exchange:

  • Contact us within 7 days of delivery

  • Provide your order number and reason for return

  • Our team will guide you through the process

 

Shipping Charges

  • Customers may be responsible for return shipping costs (unless the product is defective or incorrect)

  • Original delivery charges are non-refundable

 

Refund Policy

  • Refunds (if applicable) will be processed after inspection of the returned item

  • It may take 5–7 working days to complete the refund process

 

Damaged or Wrong Product

If you receive a damaged or incorrect item:

  • Contact us immediately (within 48 hours)

  • Provide images as proof

  • We will arrange a free replacement or refund

 

Contact Us

For return or exchange requests:

Elyzaar — Shop with Confidence.